RESERVATION INFORMATION

reservation information

Reception is situated at 48 Freshwater Street, Scarness.

Open 9.00am – 5.00pm Monday to Friday & 9.000am – 3.00pm Saturday & Sunday, unless by arrangement with management.

Check In: 2.00pm Check Out: 10.00am

After Hours Key Collection: Secure Lock Box Key Collection available upon request.

After Hours Key Drop Off: Situated in Basement  & Reception Entrance.

2 Security cards provided per apartment.  Security card access to grounds, basement and lifts.

Reservations can be made via phone or email. When emails are provided reservations will be confirmed via email.

 

terms of accommodation

deposits

To secure a reservation will require a deposit of one night’s accommodation or 20%, whichever is the greater. The balance is required 30 days before arrival.

early departure

Where guests choose to depart early after check in, no refund will be guaranteed. Management has the right to refuse refund in certain circumstances where re-letting cannot be achieved.

cancellation policy

A refund of the deposit less a $100.00 administration fee will only be made if more than 30 days notice of cancellation is given. If less than 30 and more than 7 days notice of cancellation is given, the deposit will be forfeited. For cancellations up to 7 days before arrival, 100% of booking value will be forfeited. 

christmas & easter peak reservations

A minimum 4 nights stay is required during peak period bookings. There are no 1 Bedroom  Apartment bookings available during these periods.